Strategy As Invention

Rather than view strategy as a selection of options, here is another approach: creation or invention.

Strategic planning is not strategy

Strategic Planning, often synonymous with Annual Planning, details how you are going to get where you have decided to go. It is a description of how you will achieve your goals — those milestones you established in structuring your business plan. Strategic Planning is operational in nature, it examines the particular actions you intend to take over the coming period. Strategic Planning can be critical — and after you have a Strategy, it is often a good idea to develop a Strategic Plan.

But Strategic Planning is not Strategy. Strategy is the “what” you and your organization are going to be, and the broad approach to how you are going to do that. For instance, your company will become the number one vendor of internet-hosted medical records applications, achieved through freeware distribution to HMOs and clinics, paid for with a back-end, per-patient royalty. Strategic Planning looks at the details of how you will get there — which associations you will joint-venture with, how many sales people you will add this year, what type of advertising you will use, whether to pay for page-views or click-throughs, etc. The strategic plan will itemize the specific actions you will take in a given time frame, and the specific results those actions will produce.

But imagine filling your new car with gas, turning the ignition key, putting the car in gear, getting on the freeway, and putting the pedal-to-the-metal. Full speed ahead. Imagine that for a moment. Wait a minute — where are you going? Many organizations jump headlong into the strategic planning process, without becoming clear about where they are going. Sure they have a direction – North, perhaps; into the Internet Applications space, perhaps. If you execute the plan, your company will surely wind up somewhere. But is it where you wanted to go? Strategy defines the destination, and whether you will take a scenic way or a fast way, and if you want rest stops. Strategic planning identifies the specific highways and the specific streets.

Have you bothered to think about where you want to go recently? Most entrepreneurs, most companies, started with an idea of what they were trying to create. But that may have been a long time ago. Perhaps it’s time to consider this question again.

Strategy is not a set of options

Imagine you are in your car again. This time, it’s Sunday, and you and the family are going for a drive. Where are you headed? “We’ll let’s see”, you say to yourself, “How much gas do we have, and which roads have the least traffic?” Many companies think strategy is about evaluating a set of options, often in terms of available resources, or a competitive response. They say things like — “We have only 12 development resources available to us, which means we can bring two key program feature sets to market, and XYZ Co. has just announced compatibility with our databases. What are we going to do?”

Strategy is not incrementalism or inertia

Or they consider strategy in terms of increments. Last year you increased profits by 20%; does that mean this year you should shoot for increasing profits by 20%. Or 25%? Or, since you added three new modules last year, and reduced customer response time by 33%, should you plan to do the same, or something a bit better, this year?

These would be worthy goals, and this approach is valid. But accomplishing these kinds of targets will not fundamentally alter your company’s relationship to the marketplace. Nothing will really be changed — not you, not your people, not your company — and not the world.

It’s been said that insanity is doing the same thing over and over again, and expecting different results. When you do the same things, only better, only harder, only more, only smarter, what you’ll get is more of what you’ve already got. That’s fine, as long as you’ve determined that more of what you’ve got is appropriate for this stage of your company’s life cycle.

Strategy is an invention

Strategy is something you make up. Your strategy is a statement of what you will do as a company to realize your corporate vision: what specifically will you accomplish, what meaning will your company have, and how will you create value and profits. Don’t ignore your past results. Just don’t allow your strategy to be constrained by them. Don’t ignore the marketplace. Just don’t fall into the trap of letting your competitors’ actions define what yours will be. And certainly don’t ignore your customers — just don’t think that your customers’ wants and desires are the only measure of what you should seek to accomplish. These references — past results, markets, competitors, customers – must be taken into account.

And then, what it boils down to is this: your strategy is the direction your company will take, because you said so.

An invented strategy inspires you. Because it fulfills your vision for your company, and because you see how the realization of your strategy makes an important difference in the world, it inspires your team, your customers, your prospects. An invented strategy energizes all your constituents, where incrementalism just seems like more work. An invented strategy can propel your enterprise to greatness. An invented strategy can call forth achievements beyond what you currently consider possible. Breakthroughs and blockbusters are never founded on incremental improvement. Like Athena, they spring from the heads of their inventors. And invented strategies can change your company’s relationship to the marketplace and to the world.

Inventing strategy

The route to creating strategy is simple — asking the right questions.

What direction can the company take *now* to realize your vision? What value proposition will you offer customers? What meaningful difference will you make in your marketplace? What meaningful difference will you make in your world? How do you want to affect the lives of your people, your customers, your clients? Your family? Answer these questions and you are on road to inventing your strategy.

Are you building something totally new, or are you improving an existing idea? What are the dimensions of the impact you want to have? Will it be faster? Better? Cheaper? Easier? Safer? More luxurious? More convenient? More portable? More entertaining? More universal?

Next, from a high-level perspective, how will you marshal your resources and time your maneuvers to offer that value and make that difference? For instance, Microsoft’s desktop applications strategy is to let other companies originate product categories, wait to see which ones catch on, then bring out a lower cost Microsoft alternative, and market the heck out of it. This strategy defines a what, not a how. It doesn’t describe which products, how to develop them, or when they will be rolled-out.

There are no rules in strategy

Strategy is not evolutionary; it is revolutionary. Don’t assume the old rules apply or let them guide your thinking. Breaking rules may actually be a way to conceive of strategy. Ask yourself, “What rules can we break?” Consider which obsolete beliefs restrain growth in your company or in your market. Make up your own assumptions. Test them — first in your mind. Einstein conceived of the Theory of Relativity using what he called a gedanken experiment — an experiment in the mind.

Don’t worry about implementation…yet

While you are considering Strategy, don’t worry about whether you have the wherewithal to implement what you are thinking about. If you do worry in this way, you are likely to compromise from the get-go. There will be plenty of room for compromise later, if you must. Ignore the resource constraints which dog you throughout the year. You will deal with these when the time comes. Author Gary Hamil suggests that one definition of strategy include the “…quest to overcome resource constraints through a creative and unending pursuit of better resource leverage.”

I have my strategy. Now what?

Okay. At some point soon, you must consider implementation. Once you have formulated a strategy you believe will make a difference and lead to greater returns, you have to figure out how to make it happen given all the constraints you operate under. That is where the Strategic and Tactical Planning comes in. That’s the next article.

Used Equipment – Staying Off the Bleeding Edge.

f_11310676324_viral2.jpgEverywhere you turn,, Americans are bombarded by the media’s coverage of the latest technological breakthroughs. From high definition panels built into refrigerators to key chain fobs that will chirp their location on demand. Don’t get me wrong, technology is fantastic. Anything to make life easier is welcome and embraced. The problem arises when your personal addiction to the latest gadgets starts to cloud your judgment on business purchasing decisions.

I have seen this time after time. When presented with two alternatives to solve a company’s need, all too often a decision maker will opt for a more expensive, high tech product over a time proven solution. Akin to adding seat warmers to your Florida commuter vehicle, these choices may make you feel good at the time of purchase but do little to enhance the company’s bottom line.

Even armed with comprehensive ROI statistics reflecting the contrary, some executives still choose to spend more and get less just to have the latest technology.

To make matters worse, some even jump into the “bleeding edge” technology. So named because the science is so new and untested that the buyer becomes the guinea pig and suffers all the associated expense of troubleshooting the new concepts. Not to be confused with the “leading edge” where products and concepts have at least been tried and proven but still retain the price gap over “old tech”. These super high-tech purchases are almost always based on emotions and hype not the hard facts, or at least not all the facts. Otherwise the newest, exorbitantly priced products would find very few homes with steadfast, bottom-line conscientious managers.

A very good example of this can be found in the industrial fabricating market. Any shop experiencing growth is faced with the choice of buying new machinery or locating quality used or rebuilt equipment. Considering equivalent machines, it is amazing how often the nod goes to a new machine. Even with a price tag of potentially hundreds of thousands higher, and long lead times, new machinery is moving at a steady clip. Although tax consequences play a role in these purchases, it is a tough task to re-coup a 100% price increase by tax write-offs.

The mechanical make-up of a typical machine tool further adds to the argument of buying rebuilt equipment. In it’s simplest form, a machine tool consists of a frame, drives, servos and a computerized control. A good frame is essentially timeless and like a good wine, can become better with age. Add to this frame some new drives, servos and a PC based controller and you have essentially a new machine. Sometimes with better performance than a fresh one rolling out of the factory. Now I ask again, why pay a 100% premium for a new machine.

If service and warranty play a major role in the decision making process, look to reputable reseller and you will probably find technicians that are former employees of and trained by the OEMs. A good reseller will have complete confidence in their rebuilds and provide a comprehensive warranty that may exceed the OEM warranty in duration and response time.

We all know of the savings to be enjoyed by purchasing a used automobile yet we still but new cars for reasons of pride. Capital expenditures should not be an emotional decision. Gather as much information as possible to compare both new used equipment that will accomplish your goals now and into the future. And make sure your supplier will provide the warranty and service you would expect from new equipment. Then sit back, relax, enjoy your enhanced bottom line and revel in the fact that you made the right decision.

Gain Publicity for Your Home Business

f_21310494920_business-1.jpgYour home business thrives on promotion. If you own a Web site, you probably understand the importance of continual promotion to receive targeted visitors. Publicity is one of the most inexpensive and effective ways to help consumers learn about your home business.

What is Publicity?

Unlike advertising, publicity is getting others to talk about your business in an objective way because of something unique you are doing. Anyone from the news media reporters to local magazine writers might be talking about your business. This type of advertising gets attention for your company because no pushy advertising is involved. People will read or hear about your story because it’s interesting.

How to Get Publicity

Your main goal is to do something spectacular to help others or to solve a tremendous problem for consumers. Below are just a few examples of how some companies have received tons of free publicity:

1. Offering assistance in times of disaster, or helping the needy each holiday season.
2. Creating an innovative product that solves a widespread problem in a particular industry.
3. Giving away extravagant prizes.
4. Donating portions of their funds to a needy cause.
5. Getting involved with politics.
6. Offering free expert advice.
7. Breaking a record in their field.

The above methods have worked for years, and they still work today. Just read your local newspaper or online news headlines. Most stories about companies fall into one of the categories above. Reading can give you some great ideas too!

Motives of Publicity

Some say that publicity should only be won unintentionally. However, newspapers and magazines are continually searching for interesting stories. The public enjoys reading interesting stories as well. Providing an interesting story adds to the content they’re looking for.

How to Apply Publicity to Your Home Internet Business

The Internet makes gaining publicity much easier. Technology enables “media companies” to publicize any story at the click of the mouse. You will have to pay to use these services, but for the price of one newspaper ad, your company might receive thousands of dollars in publicity. It’s worth the money to take advantage of new press technology.

An Internet business can do unique things online. For example, a percentage-per-purchase donation campaign can be set up for every online purchase your visitors make. You can give away extravagant prizes from your Web site. You can offer expert advice through articles on your Web site, and make the articles available for reprint. Online and off line magazine publishers might decide to use your articles and give you free publicity.

Steps to Maximize Publicity

Once you plan an event or something unusual that the media might find interesting, the steps below will help you maximize your publicity efforts.

1. Write a press release about your story (or have a professional write it for you).
2. Contact a company who specializes in publicity campaigns (press release
distributors).
3. Publish your press release on your own website, and submit the page to the search engines.
4. Submit your story to small, but targeted e-zines online.
5. Have someone (doesn’t have to be a media person) to interview you, and publish the interview on your Web site. Link the interview from your press release page and make it available for reprint also. This makes life a whole lot easier for the media person who’s thinking about interviewing you.

There’s no amount of money that can equal free publicity. A news story about your company can be far more valuable than advertisements.

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